- Collection of Personal Information
- Use of Personal Information
- Sharing of Personal Information
- Targeted Advertising
- Do Not Track
- Privacy Breaches
- Your Rights
- Data Retention
- Contact Us
Jakob Carter is committed to protecting the privacy of our customers and following the New Zealand Privacy Act 2020 (herein referred to as the “Act”). We ensure that any personal information will only be used and disclosed for the primary purpose for which it was collected. All information collected is secure and accurate.
2. Collection of Personal Information
When you visit the Site, we automatically collect certain information about your device. This includes but is not limited to information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information. We collect device information using cookies, log files, web beacons, tags and pixels.
When you make or attempt to make a purchase through the Site, we collect certain information from you. This includes but is not limited to your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as Order Information.
3. Use of Personal Information
Jakob Carter uses the Order Information that we collect to fulfil any orders placed through the Site. This includes processing your payment information, shipping arrangements, and provision of invoices and/or order confirmations. We also use Order Information for the following purposes:
- To communicate with you directly;
- To screen orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site.
4. Sharing of Personal Information
Jakob Carter shares your Personal Information with third parties for the purposes described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
We also use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
Finally, we may also share your Personal Information to comply with laws and regulations, to respond to a court writ, a search warrant or other lawful request for information we receive, or to otherwise protect our rights.
5. Targeted Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/
6. Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
7. Privacy Breaches
If we have a privacy breach that we believe has caused (or is likely to cause) serious harm, we will notify the Office of the Privacy Commissioner and any affected individuals as soon as possible in accordance with the Act.
8. Your Rights
In line with certain grounds of refusal set out in the Act, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information provided below. We will need evidence to confirm you are the individual to whom the personal information relates to if you wish to exercise this right.
9. Data Retention
When you place an order through the Site, Jakob Carter will maintain your Order Information for our records unless and until you ask us to delete this information.
11. Contact Us